Today, Asus India has inaugurated its first Exclusive Service Center (ESC) for the state of Kerala in Kochi. According to the company, this “exclusive service center reflects ASUS’ consumer-first approach and aims to give consumers a hassle-free after-sales experience”. As of now, the service centers of Asus have been outsourced to other company to carry out the after sales and support.
Located in Kadavanthra, the ESC is easily accessible and will provide timely and efficient services to consumers, allowing them to experience ASUS products for longer durations. The center will have the manpower of 10 employees to assist customers, thus, ensuring quality support and individual attention to each user. The ASUS ESC will cater to a wide range of ASUS products ranging from smartphones, notebook, Epad, Desktop, All-in-one, Motherboards and VGA, ensuring that consumers using products from different portfolios are engaged with. The center spans over 1500 sq. ft. in the area providing sufficient space to the visiting customers and giving them the opportunity to resolve their queries in a convenient fashion.
Peter Chang – Region Head – South Asia & Country Manager for ASUS India said,
“We are excited to launch the state’s first Exclusive Service Center in Kochi. With this launch, we embark on a journey of a renewed commitment to ensure instantaneous service to customers across devices from just one touch point. We will further sure that the newly launched centre will help us connect with our users better. We plan to launch more such quality service centers in different locations across Kerala and the country.”
As of now, Asus has 164 active service centers and 8 exclusive service centers all over India. Also, Asus is offering easily PUR (pickup and return) services for customer’s convenience by contact on the toll-free number – 18002090365.
The ASUS Exclusive Service Centre in Kochi is located at the following address:
Regenersis (India) Private Limited, Ground Floor, Athaikulath Apartments, Cheruparampath Road, Kadavanthra, Kochi – 20